What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fll out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
•To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
•To improve our website in order to better serve you.
•To allow us to better service you in responding to your customer service requests.•To administer a contest, promotion, survey or other site feature.
•To quickly process your transactions.
•To ask for ratings and reviews of services or products
•To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confdential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small fles that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain
•Help remember and process the items in the shopping cart.
•Understand and save user’s preferences for future visits.
•Keep track of advertisements.
•Compile aggregate data about site traffc and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site. Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confdential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policie protect ours or others’ rights, property or safety.
However, non-personally identifable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:•Remarketing with Google AdSense
•Google Display Network Impression Reporting•Demographics and Interests Reporting•DoubleClick Platform Integration
We, along with third-party vendors such as Google use frst-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
•By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifcally market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a signifcant role in the development of
data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notifcation•Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
•Send information, respond to inquiries, and/or other requests or questions To be in accordance with CANSPAM, we agree to the following
•Not use false or misleading subjects or email addresses.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
If you are purchasing a product or a service through our website or through one of our programs, we are giving a 14 day refund from the day on you did your first payment.
There are no refunds on our products and services if you receive ≥ 40% off advertised and listed prices.
We don’t give any guarantee of success on our mentoring or on our business courses. Be we guarantee a perfect customer experience.
If you don’t show up to the scheduled time, if you don’t get back to us to the arranged times, we will not refund you.
You have to proof not do receive the promised value or service. If you can do this we guarantee a 100 percent refund in the frst 14 days.
Coaching sessions need to be used within the agreed timeline, but we never keep them longer available than 6 months.
This refund policy refers only to Homelessnhappy products sold, such as softwares. coaching sessions and recorded trainings. We believe you will love them as much as we do; however should you for any reason change your mind, you’re fully protected by a 100% money-back policy.
14 Days from purchase date
If you are dissatisfed with your purchase at any time during the frst 14 days after buying,
Simply return all physical products we shipped to you, delete all digital videos, audio, and text fles you obtained from us, and ask for a full refund. You will get your money back. That’s our promise and commitment.
After 14 Days from purchase date
All refund requests after 14 days will be at our discretion on a case-by-case basis.
There will be NO refunds on services delivered, an example of this may be a video intro or funnel creation. The nature of these services makes it is diffcult to offer a 100% refund policy. However if we do offer a refund you will have no rights to use any of the delivered work without prior consent.
Email your refund requests to [email protected] Please include the words “Refund Requested” in the subject line of your email. We can not accept refund claims through other platforms or third party features.
To help us serve you and others better, we ask (but do not require) that you tell us why you want a refund. We want satisfed customers so this will help us improve our services and products.
Please remember that asking for a refund but continuing to use products purchased from us is the same as stealing and may also violate applicable intellectual property rights law.
101 Rose Street South Lane
Edinburgh EH2 3JG